We got an upgrade to a Villa and it was amazing. I did however hear (from other guests) that the size of the original room we had booked was quite small, but I never saw it. The staff was great. There was an iguana that kept coming to our balcony and defecating, and twice we had our room cleaned and they didn't clean the balcony. I told the cleaning lady when I saw her leaving our room the second time and she immediately took care of it. Overall it was a great stay!
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Jenny
Agustus 2022
My 9th stay at the SLS Southbeach and my favourite stay to date. I am genuinely lost for words as the service received has been nothing but outstanding by Simone, Ntiamoah, Fernando, Sebastian, Jose and the rest of the team. From the upgrade prior to my arrival, to assigning me the best room in the building, the lovely welcome note, the breakfast comp, etc. Everything was pure perfection! I absolutely love the rooms more than any other hotel I have ever stayed at, the pool is gorgeous and overall every facility is fantastic.
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Sandra
September 2023
room condition, atmosphere, style was good, great location for the beach, pool party was normal,,,don’t expect too much
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Yong
Oktober 2022
It was really bad
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Tanveer
Juli 2023
The staff was awesome 👌 very attentive to your needs. From the complementary breakfast to the poolside, service as well. Never pressured us to check out on our last day. We took our time as we had a late flight. After checking out, they held our bags so.we.could continue to enjoy Miami until we were ready to go to the airport that night. Awesomeness. CA NYC
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Carol
Agustus 2023
Good helpful staff
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Aizhan
Mei 2022
Peter
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Natasha
Februari 2022
The staff is amazing! Peter our concierge was exceptional. Everything you need is in the hotel. Restaurants were wonderful, food was creative and delicious. Only downside was that out villa overlooked Hyde and the music went on to 3am. As well as having frat boys in the villa next to us. They constantly tried to open the adjoining rooms door. We thought someone was always coming in our room. Their partying went on till 5am! Overall we enjoyed our weekend, aside from the noise.
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Sharon
Agustus 2021
The place is lovely but the rooms are very small. They seem like they’re made for one person to stay in, not two. Only one hook in the bathroom, nowhere to hang wet bathing suits or an extra towel. No closet, just an open clothing rack. Nice, just not I was expecting. Staff is very friendly and helpful. Housekeeping kept the room sparkling! Katsuya for dinner is fabulous!
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Sandra
Maret 2021
Amazing restraunts, great pools, and super friendly staff! Even more beautiful than the pictures suggest. I was worried about taking my 10 month old into the high end japanese restaurant on site, but the staff was sooo sweet and kind to her. I highly recommend this place!
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Thomas
September 2022